Updated: 10.04.2026

1. Personal Information I Collect

To fulfill your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product you're ordering.

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

To provide services — as needed to fulfill your order, settle disputes, or provide customer support.

Legal compliance — to comply with legal obligations, such as tax laws.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Service providers — I use trusted third parties (e.g. Royal Mail and other shipping companies) to deliver products.

Business transfers — if I sell my business, I may disclose information as part of that transaction.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services, as described in my Privacy Policy, and to comply with legal/tax obligations (usually up to 7 years in the UK/EU).

5. Transfers of Personal Information Outside the EU/UK

I may store and process your information through third-party hosting services in the US or other jurisdictions. If I transfer information about you outside the EU/UK, I rely on legal bases like Privacy Shield.

6. Your Rights

If you reside in certain territories, including the EU/UK, you have rights regarding your personal information, including the right to access, change, restrict, or delete your personal information.

7. Contact Information

For purposes of EU data protection law, I, Sharon Mahon, am the data controller of your personal information. If you have questions, please contact me at enquiries@cocogracedesign.com.